Understand how UnlimitedLion OTT handles basic account, order, device and usage information.

What information do we collect?

We collect only the details needed to operate the service, such as contact information, order details, device information and basic usage activity.

Why do we collect this information?

We use this information to process orders, provide support, improve performance, protect the platform and keep the customer experience reliable.

Do we keep personal information?

Yes, limited information may be stored securely for account, order, service and support purposes.

Do we sell customer data?

No. We do not sell customer information. Limited data may be shared only with service providers or when required by law.

How do we protect information?

We use reasonable security practices to reduce unauthorized access, misuse, loss or disclosure.

Can customers request deletion?

Yes. Customers can contact support to request access, correction or deletion of eligible personal information.

Learn how cookies help the website work better.

What are cookies used for?

Cookies help remember preferences, keep the website stable, understand general usage and improve browsing.

Do cookies identify me personally?

Cookies are used mainly for functionality and general analytics, not to sell personal information.

Can I turn off cookies?

Yes. Browser settings can block or remove cookies, although some website features may not work correctly.

How information supports the service.

Data may be used for order handling, support, security, service performance and customer experience improvements.

Is data used for updates?

We may use limited contact information to send service updates or important notices when appropriate.

Do you use data to improve the platform?

Yes. General usage insights help improve speed, stability, content organization and support quality.

What security practices are used?

We apply access controls and monitoring to help protect customer data.

What happens if a security issue occurs?

We investigate, secure affected systems and take appropriate steps to inform users if required.

How customers can manage their information.

Can I access my information?

Yes. Customers can request information about the data associated with their account or order.

Can I update wrong information?

Yes. Customers can request corrections through account options or by contacting support.

How can I contact you about privacy?

Use the contact or support page for privacy-related questions, requests or concerns.

Privacy vault

Your data. Behind the right doors.

This Privacy Policy explains what information UnlimitedLionOTT may handle, why it may be used, how it is protected, and the choices customers can request through support.

Contact Orders Device Usage

Principle 01

Purpose first

Information should support orders, accounts, security, service operation, or customer help.

Principle 02

Limited handling

The goal is to handle information that is relevant to the service and the customer journey.

Principle 03

Customer control

Customers can contact support about eligible access, correction, deletion, or privacy concerns.

Inside the vault

Four information zones. One privacy system.

Different types of information support different parts of the website and service experience.

Identity & contact

Email addresses or other contact information may be used for orders, account access, service messages, verification, and customer support.

EmailAccount referenceSupport contact

Order records

Plan, quantity, payment status, invoice references, order notes, and related transaction information may support order processing and service delivery.

Technical signals

Basic device, browser, network, error, and diagnostic information may help maintain stability and resolve support issues.

Usage patterns

General activity such as pages viewed, feature use, and service interactions may help understand performance, find errors, and improve the customer journey.

The focus is service operation and improvement, not building unnecessary customer profiles.

Data route

How information moves.

The privacy flow is designed around a limited number of clear stages.

Receive

Information enters through orders, accounts, support, or website activity.

Use

It supports service delivery, customer help, security, or improvement.

Protect

Reasonable controls and operational practices help reduce misuse.

Remove

Information may be removed when it is no longer required.

Protection matrix

Protection is layered, not decorative.

Security, retention, and limited sharing work together to reduce unnecessary exposure.

Reasonable safeguards

Access controls, monitoring, and operational practices help reduce unauthorized access, loss, misuse, or disclosure.

Limited retention

Information may be retained for account, order, support, security, legal, or operational needs and removed when no longer required.

Limited sharing

Information may be shared with service providers supporting operations or when required by applicable obligations.

No data selling

UnlimitedLionOTT does not sell customer information.

Control room

Your privacy controls.

Eligible requests can be submitted through support. The request may need verification before action is taken.

Start a request

Access

Ask what eligible personal information is associated with your account or order.

Correction

Request correction of inaccurate or incomplete eligible information.

Deletion

Request deletion of eligible information, subject to order, security, legal, or operational requirements.

Questions

Contact support for privacy questions, complaints, cookies, or concerns about information handling.

Small files. Specific jobs.

Cookies and similar technologies may help the website remember preferences, maintain sessions, understand general performance, and keep features working correctly.

Essential

Core functions, security, and page operation.

Core

Preference

Remembering choices and improving convenience.

Optional

Analytics

General performance and usage insights.

Insights

Browser settings may allow customers to block or remove cookies. Some features may work differently when essential cookies are disabled.

Quick answers